Timelines vary by model and shipping schedule, but once your order and payment are confirmed, we purchase the vehicle from the manufacturer, ship it to Tema Port, and handle customs clearance and registration. We will give you an estimated timeline for your specific order and keep you updated along the way.

Placing an order may require a deposit or full payment before we purchase, ship, or clear your vehicle or part, depending on the order. We will confirm the exact payment terms with you before proceeding.

We do. Once your vehicle arrives at Tema Port, we manage customs clearance, duty, and registration on your behalf, so you do not have to navigate that process yourself.

Yes. The models shown on our site are examples of what we regularly source, but we can request a quote for other models, trims, or years directly from the manufacturer. Use the Request a Quote button or contact us with the details.

Vehicles, parts, and servicing are covered under our Refund and Returns Policy, and any specific warranty terms will be confirmed with you at the time of purchase or service.

You can check the status of an existing order at any time using our Track Request page, or contact us directly for an update.

Yes, we support trade-ins and financing to help make replacing or upgrading your vehicle easier. Contact us to discuss options for your situation.

Contact us within 7 days of delivery with details (and photos, for parts) and we will arrange a repair, replacement, or refund at no extra cost to you, in line with our Refund and Returns Policy.