This Privacy Policy explains how Aircho Autos Africa (“we”, “us”, “our”) collects, uses, and protects the personal information of visitors and customers who use this website (airchotrade.com) to browse vehicles and parts, request quotes, or place orders.
Information we collect
When you request a quote, place an order, create an account, or contact us, we may collect: your name, phone number, email address, delivery or billing address, the vehicle or part you are interested in, and payment details needed to process your order. If you browse the site, standard technical data such as your IP address and browser type may also be collected automatically.
How we use your information
We use the information we collect to: process and fulfil orders and quote requests, arrange shipping and customs clearance for imported vehicles, provide servicing, spare parts, and after-sales support, communicate with you about your order or enquiry (including by phone, email, or WhatsApp), and improve our website and services.
Payments
Payments made through this site are processed by our payment providers. We do not store your full card details on our own servers; payment information is handled directly by our payment processor in line with their own security standards.
Sharing your information
We do not sell your personal information. We may share necessary details with shipping and customs partners, payment processors, and service providers who help us operate the website and fulfil orders, solely for those purposes.
Cookies
Our website uses cookies to keep your cart and account session working correctly, remember your preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.
Data retention
We keep order and customer information for as long as needed to fulfil orders, meet legal and accounting obligations, and support any warranty or servicing history on your vehicle.
Your rights
You can ask us at any time to see the personal information we hold about you, correct inaccurate details, or request that we delete information we are not legally required to keep. To make a request, contact us using the details below.
Contact us
If you have questions about this Privacy Policy or how your information is handled, contact us at sales@airchotrade.com, by phone at +8613165759010, or on WhatsApp at +233594590302.
This policy may be updated from time to time to reflect changes in our practices; the latest version will always be available on this page.